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ServiceNow, Inc. Senior Manager, Americas GTM Finance – Federal / US Public Sector in Vienna, Virginia

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

What you get to do in this role: * * * *

The Senior Manager, Americas GTM Finance – US Federal/Public Sector is a critical finance leadership role partnering with sales leadership and team in driving impactful FP&A insights into bookings, OPEX spend, headcount, and divisional P&L to enable resource optimization and deeper accountability.

Reporting to the Head, Americas GTM & WW Partner Finance, this is a lead GTM Finance role for ServiceNow in supporting the US Federal/Public Sector. ServiceNow is seeking someone with well-honed finance GTM experience supporting US Federal/Public Sector regulated markets with versatility in collaborating with a growth-oriented sales leadership and cross functional teams in scaling this pivotal fast-growing segment within the Americas.

  • Lead and own GTM Finance for segment, including financial planning, forecasting, reporting and related metrics to enable effective leadership decision making at Americas and corporate levels

  • Establish GTM Finance capabilities in segment as a force multiplier in a trusting and collaborative manner with sales team, operations, deals team, revenue and finance

  • Collaborate with teams globally, including counterparts in GTM finance, corporate finance, accounting and revenue to leverage best practices, create and improve systems and processes to optimize business decision making analytics and insights

  • Mentor, coach and manage team members as applicable

  • Drive automation to ensure better effectiveness and growth

To be successful in this role you have:

  • 10+ years of experience in sales finance with increasing responsibility, or relevant experience in corporate finance focus on software, strategy/management consulting, or investment banking

  • Deep understanding of US Federal/Public Sector procurement requirements, including the FAR, GSA and experience in engaging with Federal distributors and system integrators

  • Strong sales leadership partnership and support capabilities

  • Significant experience with sophisticated finance modeling and reporting in a software as a service (SaaS) business

  • Significant experience with Revenue and cash flow accounting

  • Highly analytical, fact driven, process orientated, and comfortable challenging the status quo and setting new strategic/operational direction

  • Deep understanding of corporate finance, financial accounting, and financial analysis

  • Excellent organizational and leadership skills, including strong communication and interpersonal abilities, the ability to distil complex processes into digestible insights is a must.

  • Understanding of data modeling and analysis, and experience with automation and machine learning supported forecast tools a strong plus

  • People management experience desirable

  • U.S. Top Secret clearance or higher desirable

  • Advanced experience in MS excel, SAP applications, Anaplan, BI applications required

  • MBA or relevant graduate degree from top-tier institution or similar academic experience

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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